For shipments in the continental USA, we use UPS service. Ground service
delivery usually takes no more than 5 business days to states east of the
Mississippi River. Midwestern service averages 3-4 business days and service to
west coast states is 1-2 days. Expedited air service is available for actual
shipping charges plus a $4 rush handling fee.
For delivery to Alaska, Hawaii, or Puerto Rico, and for international orders, we
use insured air mail through the USPS. Delivery times vary and cannot be
guaranteed.
Close to 90% of our orders are shipped on the same day the order is placed.
Delays in shipping occur when there are billing questions, incomplete forms, or
an item is out of stock.
An important note about on-line ordering: Orders placed after 3:00 pm, Pacific
Standard Time will be processed the next business day, as will orders placed on weekends
and holidays. This applies to all orders, even those with Next Day, 2nd Day or
3rd Day guarantee shipping requests.
Your personal and payment information are processed in a safe environment that
has been authenticated by an independent internet security company.
Cascade HealthCare accepts government purchase orders and credit cards. We may
also be able to offer additional pricing discounts for bulk purchases. Please
call our special sales manager at (503) 595-1720 with your request.
We accept Visa, MasterCard, Discover, and American Express credit or debit
cards, as well as purchase orders (see below). To pay by check or money order,
please phone in your order and allow us to calculate any applicable shipping
charges to ensure payment in full. Orders prepaid by check will be held until
we receive your payment. Sorry, we do not accept checks for international
orders. Orders shipped outside of North America must be paid by wire transfer
only (unless the destination is an APO).
Our customers value our assistance and advice on product selection. If you have
questions about our products, or are ready to place an order, please call us
between 8:00 am 5:00 pm, Pacific Time, Monday-Friday. Were happy to help
you!
We accept purchase orders from health departments, universities, hospitals and
government agencies. Our terms are net 30 days; FOB Destination. All purchase
orders required a copy faxed to 503-595-1726.
We carry the most commonly selected Doppler brands, models, and accessories.
If you didn't find what you're looking for, however, please call us or e-mail
us with your inquiry. We may be able to use our buying power to get you a great
price on the specific unit you want.
Due to conditions beyond our control, prices and shipping charges are subject
to change without notice.
If you're not satisfied with your purchase, we'll gladly accept the return of
your unused merchandise within 30 days after the purchase date for a refund.
Please see the Return Policy below for more details.
Dopplers may be returned up to 30 days after the receipt. Items received after
30 days will not be accepted without prior authorization and will be returned
to you at your cost with no credit given.
Returned items must be
in resalable condition, in the original box, with all seals intact, with original packaging,
and with all applicable paperwork (warranty cards, instructions, a copy of your
receipt). Items returned in conditions other than those described above will be
refused and returned to you at your cost with no credit given.
Returned items need to be packaged carefully to prevent damage in transit and
should be insured for the value of the returned merchandise. Items damaged in
transit due to improper packaging will be returned to you and no credit will be
issued.
In order to help preserve the Earth, we use reused or recycled shipping
material.
The total of your order, before shipping charges, must be $20.00 or more. For
related products, please visit our main web site at
www.1cascade.com.